Currently, delivery services are unavailable in these regions:
Isle of Wight
Shetland
Isles of Scilly
Areas around Aberdeenshire, North Ayrshire, Paisley, Inverness, Argyll and Bute
Northern Ireland
These areas represent examples of zones where our couriers' 2-day transit time and our current packaging limitations restrict deliveries.
Why can't we reach further?
Our meals are designed to be delivered chilled to ensure freshness and quality. Currently, some areas, including the Isle of Wight, Shetland, and Isles of Scilly, fall outside of our delivery zones. The main reasons for these restrictions are:
Delivery time limitations: we use DPD and InPost by Yodel for delivery. Some remote locations are classified as "2-day delivery zones" by these couriers. Because our food is chilled, this additional transit time may affect the freshness and quality of our pouches.
Packaging Adjustments: Ensuring food remains chilled for an extended period requires specialised packaging. We're working on upgrading our packaging solutions to accommodate extended delivery times.
Focus on Product Quality: We prioritise the safe and fresh arrival of meals over extending delivery zones prematurely. Delivering chilled products over long distances with current logistics operations could compromise this core commitment.
Updates
We'll be sure to keep our customers updated via email and socials when new delivery routes become available. For specific questions about delivery to your area, you can get in touch here.